Shipping
We ship within Australia only. Standard shipping is a flat $10 per order (including GST). Orders are sent to the address given at checkout. We do not offer local pickup.
Orders are dispatched within 3 business days and are usually delivered within 3–10 business days, depending on your location.
Digital products
Digital products are delivered by a download link shown after payment and sent to your email. Links can be used a limited number of times and expire after a set period. If your link stops working, contact us and we will help.
Returns and refunds
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, not as described or does not do what we said it would, you are entitled to a remedy, which may be a repair, replacement or refund depending on the problem.
We do not offer refunds or exchanges for change of mind, on either physical or digital products. Please check your order carefully before you complete your purchase. This does not affect your rights under the Australian Consumer Law.
To raise a problem with an order, contact us through the Contact page with your order number.